This article describes the procedure for issuing RC's a computer.
1. Review the CPM Hardware & Equipment Inventory Smartsheet.
- Link to CPM Hardware & Equipment Inventory
- RC's are offered a 13" MacBook Air for use as an RC. Check to see if one is available on the Smartsheet.
2. If an appropriate computer is available:
- Get information from the recipient such as address.
- Send the computer in a computer box to the recipient.
- Give the recipient the following information:
- Directions for setting up the computer.
- Tell the recipient to keep the shipping box and packaging material to ship the computer back when no longer an RC.
- Verify the recipient received the computer adding the date on the Smartsheet.
- The previous user is now in the history!
3. If no appropriate computer is available:
- Get information from the recipient such as address, times available to receive the computer.
- Go to Apple Business Access for CPM (info in 1Password)
- Purchase the computer sending it to the recipient.
- Try to request a signature to receive.
- Create a new line on the Smartsheet and attach the order to the Smartsheet.
- Send info to Debbie Jacobs & cc Elizabeth Coyner.
- Send tracking info to recipient so that they make arrangements to be home.
- Give the recipient the following information:
- Directions for setting up the computer.
- Tell the recipient to keep the shipping box and packaging material to ship the computer back when no longer an RC.
- Verify the recipient received the computer adding the date on the Smartsheet.