CPM Staff Tutorials

Send codes for recovery of email accounts

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Google instructions for Admins to generate user codes

Instructions for users to re-activate their email accounts with a backup code

Send the following directions to the user.  Use a backup email if possible:

 

Please use the following directions to access your CPM account:

• Sign into Gmail or another Google service.

• Enter your username and password.

• When asked for your verification code, click More options.

• Select Enter one of your 8-digit backup codes.

• Enter your backup code: Put user's code here!

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